Three Things to Know before Filing a Mattress Warranty Claim


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A leading provider of specialty sleep products and protection plans, GBS Enterprises has operated for more than three decades. Founded on the core values of honesty, integrity, and exceeding customers’ expectations, GBS Enterprises offers a variety of warranties to protect mattresses and other furniture.

Every product warranty on the market is different, but there are several things to be on the lookout for when filing a warranty claim. First, when you purchase a new mattress under warranty, make sure you understand the warranty clearly. Some warranties will protect you from manufacturer defects, while others will also cover things like stains and normal wear and tear. Furthermore, the warranty may only pertain to specific parts of the mattress, rather than the whole mattress.

Once you’ve determined that the damage is covered under warranty, you need to make sure the warranty hasn’t been voided by use. The fine print in some warranties states that simple actions like removing the law tag or transferring ownership of the mattress voids the warranty entirely.